Description
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ConnectionOcean · Use it with someone
Mediating high-stakes disagreement
Take the skill from your lesson into a focused text, voice, or video conversation with a ConnectionOcean member.
Main goal
Mediate a consequential disagreement by separating impact from intent, preserving face, and converting accusations into negotiable concerns.
- Could we distinguish the impact from the intent?
- I can accept that account while still…
- The underlying concern appears to be…
- What would address that concern without…?
- The negotiable question is…
Useful words and phrases
Could we distinguish the impact from the intent?I can accept that account while still…The underlying concern appears to be…What would address that concern without…?The negotiable question is…
Correction preferences
C2 · Voice conversation · 30 minutes
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